AUSTIN, Texas – The owners of a North Austin business are frustrated after experiencing multiple break-ins.
The European Market Without Borders, located in a strip mall off Parmer Ln., has split three times in the past six months.
The first time was in February. This weekend, the store was broken into between Saturday morning and Sunday morning.
The robbers can be seen on surveillance footage inside the store wearing masks, hoodies and baseball caps. Each time, they enter through the front, breaking the glass.
“There was a company that came out the day before and we called them back and they said, ‘Great, we have the size glass you ordered last time,’ and they replaced it again this morning.” Taras said. Klitchyk, co-owner, Sunday.
Klitchyk said the thieves have gotten away with cash each time. He said he has also heard other businesses in the mall were robbed.
The constant attacks are frustrating on top of what you are already dealing with as a small business. Many of its products come from Ukraine or other parts of Eastern Europe, as the supply chain has been disrupted by the war.
They are also frustrated with the police response. They said when they contacted APD they were told to file a report online, but they haven’t heard back since.
“The first location we started in was in a bit of a questionable neighborhood and we’d never been in trouble before, and moving to this location was a bit safer, quieter and being next to a police station just provided an extra sense of security.” Klitchyk said. “We now understand that unfortunately there is not the level of security that we expected.”
FOX 7 is waiting to hear back from APD with new information.